Shipping policy
Shipping Policy
Order Processing Time All products are custom-made to order. Production lead time varies depending on order specifications, quantity, and customization complexity. An estimated production timeline will be confirmed with you upon order review.
Shipping Methods & Carriers We ship worldwide via reliable international carriers including DHL, FedEx, UPS, and sea freight for bulk orders. The shipping method will be confirmed based on order size, destination, and customer preference.
Estimated Delivery Time
- Express (DHL/FedEx/UPS): 5–10 business days after dispatch
- Sea Freight (bulk orders): 20–45 business days depending on destination port
(Actual delivery time depends on your location and chosen shipping method. A detailed shipping schedule will be provided after order confirmation.)
Shipping Costs Shipping costs are calculated based on the weight, dimensions, and destination of your order. A shipping quote will be provided before order confirmation for large or custom orders.
Customs, Duties & Taxes International shipments may be subject to customs duties, import taxes, and fees levied by the destination country. These charges are the buyer's responsibility. We are not responsible for delays caused by customs clearance.
Order Tracking Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment status.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the delivery date with photos and your order details. We will work with the carrier to resolve the issue promptly.
Contact Us For shipping inquiries, please contact us at [yxx7000@126.com].